Job Title: Facilities Technician
Reports To: Manager – Facilities Operations
Location: South Campus Commons | University of Maryland | College Park, MD
Compensation: $25.00 - $27.00 Hourly Rate (comprehensive benefits package)
FLSA Status: Non-Exempt
Company Information
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university.
Summary
The Facilities Technician is responsible for supporting the day-to-day maintenance, repair, and operational needs of a student housing community to ensure a safe, clean, and well-maintained living environment for residents. This position performs a wide range of interior and exterior maintenance duties, including preventive maintenance, work order response, inspections, building system support, unit turnover repairs, and emergency response services.
The Facilities Technician is expected to complete maintenance requests in a timely and professional manner while maintaining high standards of safety, quality, and customer service. Responsibilities include general plumbing, electrical, HVAC, appliance repair, painting, carpentry, furniture repair, grounds support, and routine inspections of residential and common areas. This role also participates in a rotating 24-hour emergency on-call schedule and supports operational needs during peak turnover periods. The ideal candidate demonstrates strong technical skills, attention to detail, reliability, and a service-oriented approach while projecting a professional image in all interactions with residents, contractors, campus partners, and team members.
Essential Duties and Responsibilities
Facilities Operations
Complete interior and exterior maintenance projects as assigned by the Manager-Facilities Operations, ensuring repairs are completed safely, efficiently, and to established quality standardsRespond to maintenance requests and service calls within established response time expectations, including completion of assigned work orders and documentation of completed tasksIdentify and communicate unresolved maintenance issues or recurring concerns to supervisors, including recommendations for corrective or preventive solutionsPerform preventive and routine maintenance to support the safe, efficient, and reliable operation of residential facilities and building systemsConduct regular inspections of assigned buildings, residential units, and common areas to identify maintenance needs, safety concerns, and operational deficiencies
Building Systems & Repairs
Maintain and service building systems, including lighting, alarm panels, and basic mechanical equipmentConduct routine testing and inspection of safety systems, including emergency lighting, exit signage, fire alarm devices, elevators, and generatorsPerform general maintenance and repair work including plumbing, appliance repair, HVAC troubleshooting and repairs, minor electrical work, painting, carpentry, and furniture repairComplete apartment turnover repairs and preparations, including hardware replacement, fixture repairs, and unit inspections following resident move-outAssist with minor exterior maintenance and grounds-related projects as needed
Tools, Equipment & Safety
Safely operate and maintain hand and power tools required to complete maintenance assignmentsClean, organize, store, and maintain tools, equipment, and work areas following completion of tasksFollow established safety procedures, operational guidelines, and maintenance protocols to ensure a safe environment for residents, staff, and contractors
Emergency Response & Operational Support
Participate in a rotating 24-hour emergency maintenance on-call schedule and respond to emergency calls within required response timesSupport operational needs during peak turnover periods, including mandatory overtime as requiredEscort contractors and vendors as needed to support maintenance and project activitiesAssist with room setups, furniture movement, and other operational support tasks as assigned
Administrative Responsibilities
Complete required reports, inspection documentation, and operational paperworkMaintain accurate maintenance records and communicate effectively with supervisors regarding ongoing work and operational needsPerform additional duties and special projects assigned to support community operations and resident satisfaction
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or General Education Degree (GED) requiredOne to two years of maintenance experience preferred.Experience or working knowledge in HVAC, plumbing, electrical, appliance repair, carpentry, or related maintenance trades preferredDemonstrated ability to work collaboratively as part of a team while contributing to a positive, respectful, and service-oriented work environment. Success in this role requires professionalism, adaptability, and the ability to work respectfully and collaboratively with team members, students, vendors, and campus partners. Ability to remain flexible, dependable, and solution-oriented while managing multiple responsibilities and responding to changing prioritiesStrong organizational skills with the ability to complete assignments efficiently, follow through on responsibilities, and meet established deadlinesAbility to follow written and verbal instructions and apply sound judgment in routine maintenance and operational situationsDemonstrated problem-solving skills with the ability to identify issues, collaborate on solutions, and respond effectively to maintenance concernsMust be able to participate in an on-call rotation schedule and respond to emergency calls within 30 minutes of the campusThe employee is regularly required to stand, walk, climb stairs, inspect facilities, use hands to handle tools or equipment, communicate verbally, and operate office technology. The employee may occasionally bend, stoop, kneel, crouch, or lift and move materials up to 50 pounds.Ability to read and comprehend work orders, safety materials, instructions, and operational documentationBasic mathematical and measurement skills related to maintenance tasks and inventory useCommitment to maintaining a safe, professional, and customer-focused residential environment through teamwork, accountability, and collaboration
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level in the work environment is usually moderate.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Salary commensurate on experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.
Please apply using the link below-
https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=26793274-004a-41d0-956a-12718c230735&ccId=19000101_000001&jobId=592715&source=CC2&lang=en_US
• Company Name - COCM
• Job Industry - Maintenance and Repair
• Job Industry - Maintenance and Repair
• Job Status - Full-Time
• City - College Park
• Zip - 20740
